865.986.0049

ABOUT US

Our goal is to maximize clients’ savings potential, minimize administrative costs, and streamline the IT and telecom management process.

Corporate Communications Resources, LLC is based out of Knoxville, TN, and functions as the one point of contact for clients regarding their telecom and business needs. Technology is constantly evolving. Since our founding in 1990, we have specialized in designing and implementing complete telecom management infrastructures and business portfolios. Our proven methodology analyzes and recommends improvement opportunities, and ensures solutions are designed to address specific client needs.

Corporate Communications Resources, LLC is here to help clients make the best decisions to benefit their business. We gather the information, present a custom package of products and services that best suit the client, and manage clients’ telecom infrastructures. We are here to alleviate confusion about which solutions are best for our clients’ business, thus freeing valuable time.

Benefits of having us in your corner:
  • Level the playing field between your organization and vendors.
  • Increase visibility, streamline operations, and control costs.
  • Provide visibility into telecom and technology environments, including wireless, VoIP, data, AI, and cloud service management.
  • Actively manage wireless, voice, and data environments with the goals of reducing risk and cost.
  • Accurate telecom expense management to ensure that you are getting what you are paying for.
  • Allow your internal team to manage what they are skilled at doing, while taking advantage of professional help.
OUR DIFFERENCE


We solely represent the client. We do not function as an agent or partner for any service provider, manufacturer, or vendor. We do not accept gratuities from third-party companies. We are an unbiased source and fully agnostic source of information for decision-making and support, available 24/7.

WHY CHOOSE US?
What is telecom expense management?

Do you pay too much for voice, wireless, and data services? Do you know how much you are spending on your telecom infrastructure? Do you know how to regulate these costs?

Telecom expense management answers and finds solutions for all of your telecom needs.

Who needs telecom expense management?

If you want to streamline your expenses and operate in a cost-effective environment, then you need Corporate Communications Resources, LLC.

To conduct business in an increasingly mobile world, you need technology (i.e., telephones, smartphones, tablets, and laptops with cellular data plans). The list of telecom expenses is boundless with new technology and the number of employees who need this technology constantly fluctuating. With constant fluctuations in telecom, it leads to an increasingly complex telecom infrastructure to manage, which can lead to errors and unnecessary overhead or expenses.

Corporate Communications Resources, LLC’s looks for errors and proactively manages issues to streamline the IT and telecom management process with cost effective management and efficiency. We are here to monitor telecom errors and resolve them before they get out of hand. Simply put, if you do not monitor errors, then you do not see them. We are experts at auditing invoices and disputing billing errors charged to your accounts. Only pay for what you are obligated to and maintain control over your budgetary expenses.

How do you choose the right telecom management for you?

Good telecom management has a variety of options, so the best solution is designed specifically for you. Corporate Communications Resources, LLC provides a variety of services that effortlessly integrate with your business to create a telecom management environment that is customized for your specific needs.

Why should I outsource telecom management?

Would you like to streamline your telecom operations? Would you like to maximize your savings?

Outsourcing telecom expense management can maximize your savings in the following areas.

  • Boost ASSET savings by updating your telecom management, telecom asset management, and invoice management.
  • Boost INFORMATION savings by utilizing experienced contract negotiation in the telecom industry, and constant invoice review to identify errors and resolve disputes.
  • Boost TIME savings by outsourcing projects, such as recouping billing disputes and streamlining invoice management.
MEET THE TEAM
Joanna McCarroll

President & CEO

Joanna McCarroll founded Corporate Communications Resources, LLC during a time when the telecommunications industry was undergoing massive changes, due to the divestiture of AT&T in 1984 and the deregulation of the big telcos. This resulted in boosting competition, created an abundance of new and tiered services from telco companies, and price wars between newly founded aggregate companies competing for services. Thus, Corporate Communications Resources, LLC was born with the aspiration of representing the business owner. They are the liaison between the customer and the telco, providing cost effective solutions based on individualized business needs without jeopardizing the quality of services. Thirty-five years later, Joanna still represents the needs of businesses and has remained nonbiased and never accepted any form of gratuity or commissions from vendors. Under Joanna’s leadership, Corporate Communications Resources, LLC has provided excellent service solutions for businesses across the country. She continues to play an integral role in the strategic direction and growth of the company.

Jessica Haston, MBA

Director of Marketing & Innovation

Jessica Haston has been a part of the team at Corporate Communications Resources, LLC since 2015. She has a history of working in the telecom industry and obtained her MBA in Entrepreneurship & Innovation and Marketing from the Haslam College of Business at the University of Tennessee. She has played a key role in the development and implementation of product and service initiatives, provides leadership and direction, and has a passion for solving complex problems and helping people.

CLIENT INFORMATION

Corporate Communications Resources, LLC accommodates all sizes of businesses and matches their individual needs with the best solutions which align with their goals and price points. We address specific client issues with solutions that are tailored to their specific business needs.

We accommodate businesses across all industries and in all locations. Below are just a few of the industries Corporate Communications Resources, LLC has experience working with, as well as, a coverage map displaying locations of businesses we serviced:

Commercial, Dining, Distribution, Education, Entertainment, Financial Services, Government, Healthcare, Industrial, Insurance, Hospitality, Legal, Manufacturing, Non-Profit Organizations, Oil, Gas & Energy, Retail, Sporting Venues, Transportation, and Travel.

CLIENT TESTIMONIALS

“Corporate Communications has been a partner to Regal in all aspects of telecommunications for over two decades. Their responsiveness, knowledge, attention to detail, and customer centric focus set them apart from being just another vendor. They operate as a valued and trusted extension of our department.”

-Brandon Stroud, Director of IT Theatre Infrastructure Services, Regal Entertainment Group, Cineworld Group PLC

“I have had the pleasure of working with Corporate Communications for over 30 years. They are knowledgeable, hardworking and dedicated to helping find solutions to our communications needs. The communications industry is fast moving, and I do not have the expertise to keep up with the ever changing world.”

-Bob Pemberton, President of Pemberton Truck Lines, Inc

“Corporate Communications supplies us with the expertise we internally lack, which is necessary for managing our communications systems. They are an excellent source of information when selecting vendors, reviewing and renewing services, and obtaining the best service for the best value.”

-Jim Jablonski, President of Landmark International Trucks, Inc.

“I consider Corporate Communications to be a trusted business partner, and have relied on their experience, contacts and expertise to help maximize our telecommunication services while minimizing costs for over 21 years. Your business needs the services of the Corporate Communications team led by Joanna McCarroll.”

-Rick Campbell, Information Technology Professional in the Theatrical Exhibition Industry

“Corporate Communications has provided 25 years of dedicated, professional, and respectful services at every project site. The team has been integral in supporting technology growth, advising on best practices, and providing emergency solutions and support, earning this team over two decades of respect and being the top ranked vendor of choice.”

-Technical Specialist, Retail Fuel Industry

Learn how we can help streamline your telecommunications management infrastructure.