Corporate Communications Resources, LLC designs and implements complete management infrastructures and caters each design to the client’s business; thus, we can accommodate all sizes of business.
With our proven track record, we can address specific client issues with solutions that are customized to each individual business needs.
We are available 24/7 for technical support, issues, inquiries, and resolution.
Learn more about a few of the services we provide:
TELECOM STRATEGY
AUDIT OF SERVICES & PRODUCTS
ORDERING & CANCELLING, PROCUREMENT & PROVISIONING
INVENTORY MANAGEMENT
HELP DESK & SUPPORT
STRUCTURED WIRE SERVICES
CARRIER SERVICE AUDITS & BILLING DISPUTES
INVENTORY MANAGEMENT
HELP DESK & SUPPORT
STRUCTURED WIRE SERVICES
CARRIER SERVICE AUDITS & BILLING DISPUTES
CONTRACT MANAGEMENT
INVOICE PROCESSING & E-BILLING
CONCISE BILLING, REPORTING & SPENDING PATTERNS
products to meet the individual needs of each client, in an efficient and cost-effective manner.
With our flexibility and experience, we can add or remove services and products at any point as the client evolves and grows.
We are the one point of contact for any support regarding the clients’ needs.
TELECOM STRATEGY
Make recommendations and assist with enhancing your telecom infrastructure.
Are you ready to optimize your telecom environment?
Corporate Communications Resources, LLC analyzes existing telecommunications of your business to determine where expenses are spent. By performing an analysis and review of the current telecom services and inventory, we make recommendations to meet evolving needs, such as consolidating equipment and services, dissolving unused equipment and services, upgrading obsolete equipment and services, implementing changes, and maintaining the implemented telecom infrastructure. Detailed planning and coordination are critical elements of a successful execution and installation of a telecom infrastructure. Below is a brief explanation of our process in developing your Communications Strategy:
Assess
What are you currently doing?
Evaluate your existing telecom infrastructure in relation to performance, inventory, cost, and need.
Define
Where do you want to be?
Collaborate with you to determine your goals and expectations, such as performance requirements, savings potential, as well as IT and telecom infrastructure anticipations.
Develop
How do we get you there?
Create a strategy that positions you to achieve optimal performance and recommend services and products that best meet your goals.
Identify
What metrics do you want to use?
Establish metrics and targets to monitor business performance, such as savings, trouble tickets opened and closed, expense management, and billing reimbursements.
Implement
Getting you where you want to be.
Launch the telecom strategy to administer the determined services and products.
Why do you need Telecom Strategy Services?
Upgrade your telecom systems to reduce costs and support your business according to your defined needs.
Our only goal is providing you with voice, data, and video technologies that are right-sized for your business.
Utilize telecom consultants who are 100% agnostic and whose only goal is to find the telecom solutions that best fit your needs.
Take advantage of ongoing support after implementation. Unlike other consultants, we continue to provide ongoing support.
AUDIT OF SERVICES & PRODUCTS
Analyze usage patterns, contracts, and past invoices to identify the best strategies to optimize and reduce costs.
Ask yourself the following questions, they are just a few of the questions we track, analyze, and manage daily:
What telecom inventory do you have?
What do you spend monthly on your telecom invoices?
We are here to manage all your voice and data needs.
By looking at your telecom and connectivity portfolio with a cohesive view, we optimize your expenses and inventory based on your business needs and actual usage.
With full transparency into your inventory and associated costs, we look at the full picture to provide expert assessments as to which solutions will work best for your business, ultimately reducing costs and ensuring your business runs smoothly.
By constantly tracking this information, we are best positioned to optimize your telecom infrastructure and compare vendors’ products and services to ensure you are recieving the most cost efficient and effective telecom services for your business.
All telephone lines are tested individually to identify the answer status and to detect any unused or disconnected lines that are being billed.
Why do you need Telecom Auditing Services?
Identify areas to reduce cost and increase billing accuracy.
Only pay for services you need and maintain an accurate inventory of products and services.
Identify inefficiencies and consolidate services to reduce costs.
ORDERING & CANCELLING, PROCUREMENT & PROVISIONING
Utilize a team with over 35 years of experience and in-depth telecom industry knowledge.
Ordering and cancelling services and products can be time-consuming. Corporate Communications Resources, LLC has 35 plus years of experience ordering and cancelling services and products.
We develop RFP’s and send them out for bid, collect vendor responses, and function as a mediator between the client and vendors. Once all RFP responses are collected, they are evaluated based on pricing, service options, and contractual options to ensure that your business is receiving the best balance between functional and cost effectiveness to meet your needs.
Corporate Communications Resources, LLC is well versed in order fulfillment, procurement, and provisioning. With the experience of our Structured Wire Services department, we ensure that new services, equipment, and lines are installed correctly and on-time.
We have streamlined the process of new site set-up for services and products, office relocations, new orders for services, and closing site services. Corporate Communications Resources, LLC has the experience to manage ordering, transfer of ownership, and cancelling services while ensuring that services are tailored to the clients’ business and are cost-effective.
Why do you need assistance with Ordering & Cancelling, Procurement & Provisioning?
Leverage 35 plus years of experience to combat oversubscription and overspending.
Ensure you are getting the services you need.
Be confident you are receiving competitive pricing.
INVENTORY MANAGEMENT
Corporate Communications Resources, LLC keeps an up-to-date telecom inventory database, which tracks the inventory of lines, devices, circuits, plans, orders and changes, and all other telecom assets.
Changes occur every day within a company (i.e., employee turnover, devices need to be replaced, locations open and close). Changes need to be tracked to maintain a cost-effective inventory.
Why is Inventory Tracking necessary?
Unused inventory equals additional expenses.
You cannot control what you do not measure.
Repurpose existing devices.
HELP DESK & SUPPORT
We are the one point of contact for all telecom needs.
We are available 24/7 to assist nationwide and help resolve any telecom issues.
Clients no longer need to worry about the necessary tools, workforce, or time it takes to manage devices and telecom needs.
Just place one call to us, and we manage the rest to ensure that service issues are met efficiently and quickly.
We provide technical support, hardware support, and have specialists across many skill sets.
ONE COMPANY. ONE CONTACT. ONE CALL.
Why do you need a Help Desk on speed dial?
Just place one call to us, and we manage the rest.
Corporate Communications Resources, LLC is a true partner to manage issues efficiently and cost effectively.
Our experienced support staff assists employees and management as they learn to use new equipment and technology, quickly identify and correct usage problems, and keep your team productive.
STRUCTURED WIRE SERVICES
Have access to over 10,000 highly trained technicians across the country available for dispatch and support.
reasonable cost and quickly. Additionally, managing the on-site visits, scheduling access, ensuring invoices are accurate and paid timely is timeconsuming and tedious.
With our Structured Wire Services department, we have an existing network of technicians who are already vetted and available 24/7, nationwideto quickly address issues.
We dispatch technicians for service installations, programming, maintenance, diagnostics, and training for locations across the country on all aspects of IT, data/voice, cabling, and equipment.
With our network of technicians, we send Request for Proposal’s out for bid to ensure you are receiving the best competitive pricing.
Corporate Communications Resources, LLC works with you and technicians to ensure the installation of services and products are efficiently implemented, and we manage the entire endeavor to ensure all requirements are met.
Why do you need our Structured Wire Services?
One point of contact for all projects.
Experienced and proven network of techicians at a reasonable cost.
Dispatch nationwide service footprint. Comprehensive and streamlined process.
CARRIER SERVICE AUDITS & BILLING DISPUTES
Pay for only what you contractually agreed to and dispute all errors.
Corporate Communications Resources, LLC has 35 plus years of experience monitoring invoices for billing errors, overcharges, unauthorized charges, and hidden costs.
Ensure you only pay for what you agreed to, by making rate compliance a priority.
Hold vendors/providers accountable by monitoring rates and checking each invoice for errors.
Examples of a few of the issues we look at are line and long-distance charges on local invoices, repair charges, unnecessary fees and taxes, overcharges, and ensuring contracted discounts and rates are applied.
Anytime an error is identified, Corporate Communications Resources, LLC notifies the vendor/provider, short pays the invoice so the client never overpays, and tracks credit retrievals being applied to future billing.
Why do you need Auditing & Billing Dispute Services?
Take back control of your telecom spend and invoicing.
Never overspend again.
Identify hidden fees, overcharges, and billing errors.
Combat hidden fees, overcharges, and billing errors.
Resolve billing errors and recoup costly mistakes, such as duplicate charges and unnecessary service usage charges.
CONTRACT MANAGEMENT
Let a team of experts negotiate the best services and cost-effective solutions for you.
No longer feel overwhelmed with offers from multiple vendors/providers.
Corporate Communications Resources, LLC has 35 plus years of experience with contract management and negotiations for all telecom services.
Utilize the advice of our team and let us pay attention to your needs and concerns. Corporate Communications Resources, LLC only focuses on your business goals.
Due to our neutrality by not accepting any form of payment from any service provider, manufacturer, vendor, or third-party company, we assist clients in selecting the right vendor/provider that is tailored to their business.
Once the contract is signed and implemented, Corporate Communications Resources, LLC continues to monitor the relationship between the client and vendor/provider.
Continuous ensured compliance by auditing services available to assure invoices are billed the negotiated contracted rates.
Why do you need Contract Management?
Just like all businesses, telecom carriers aim to have the highest profits.
Contracts usually have long terms. If they are not negotiated for the best price, then money is left on the table, and you are locked into a lengthy term.
Leverage Corporate Communication Resources, LLC’s expertise by letting us prepare and distribute RFP’s, analyze and compare multiple vendor/providers offers, make recommendations based on your goals, and negotiate the final terms to optimize your telecom infrastructure.
INVOICE PROCESSING & E-BILLING
Let our experts audit and efficiently process all invoices.
Corporate Communications Resources, LLC works on behalf of the client to pay invoices quickly and on time, to avoid late fees and service interruptions.
Paying invoices takes time, energy, and man hours. Save time and money by outsourcing these recurring tasks and freeing up your employees to concentrate on other business tasks.
CONCISE BILLING, REPORTING & SPENDING PATTERNS
Expansive tracking to identify spending patterns and assist with budgeting and reporting.
Corporate Communications Resources, LLC provides departmentalized expense tracking to ensure expenses are allocated appropriately.
Each invoice’s costs are allocated to the appropriate cost center or department within your business.
Why is it important to have Concise Billing, Reporting & Spending Patterns?
Lower your costs.
Only pay for what you need with continuous invoice optimization.
Only pay for what you use with decision making that provides your business a flexible portfolio.
Customized inventory and connectivity with tailored services for each of your needs.
Transparency into department spending patterns.
OUR DIFFERENCE
We solely represent the client. We do not function as an agent or partner for any service provider, manufacturer, or vendor. We do not accept gratuities from third-party companies. We are an unbiased source and fully agnostic source of information for decision-making and support, available 24/7.
Learn how we can help streamline your telecommunications management infrastructure.